1.  EMAIL - submit an email to support@eclipsebiz.com.  Your issue will be logged into Eclipse's FrontSupport database and a certified technician will call you back within one to two business hours.

 

Send us an e-mail containing the following information :

Product Name GoldMine Version Number if applicable Error Messages Screenshots {if available} Steps to duplicate the issue

 

2.  WEB -  visit us at www.eclipsebiz.com to search our knowledgebase of frequently asked technical questions.  You will be able to automatically log a call with us if you do not find the solution you are searching for. 

 

Once your call is logged into eclipse's FrontSupport database, a certified technician will call you back within one to Two business hours.

 

3.  TELEPHONE - call our technical support line at 091 768 668